down to the details: carpet cleaning

cleaning-1224832While others just clean, we soften carpets.
From our feet to a spilled drink, not a day goes by that your carpet doesn’t take a beating. And, the time you most notice it? Moving day. Before you can rent or sell, you’ll need to reinvent your carpet. satintouch Detailers reinvent your carpet by softening it. How do our on-site Detailers soften a carpet? Just like our Eye for Detail, we have a process for it.
A Clean Carpet is a Soft Carpet
First, we pre-treat the carpet to loosen up all of the normal grime that’s accumulated, and add ph to the carpet. Then we carefully brush the carpet to kick up that dust deep down in the carpet that normal vacuuming doesn’t catch.
Next we use the finest, yet safest, cleaning agents available on the market today to assure a dynamic clean without compromising your, your family or pet’s health.
Finally, we soften the carpet because a crunchy carpet is unappealing. A crunchy carpet happens when a cleaner doesn’t carefully rinse and remove all of the solution in the carpet, allowing it to dry. Our Detailers thoughtfully and carefully rinse to remove all solution from every fiber of carpet. This process neutralizes the ph put into the carpet, creating a soft feel. And, as we use the highest end solutions to clean, what remains is a soft carpet you could sleep on. And, you just might.
Stains of all Shapes and Colors
While our carpet cleaning process handles most general stains in our first treatment, there are stubborn stains that require a little more attention. You know the culprits: red wine, bodily fluids, Kool-Aid, and just about anything red.
For those tough to clean stains, our Detailers apply pressure and steam to transfer the stain from the carpet fiber to a cloth – ensuring that it doesn’t smear or damage the carpet. Even wax is no match for our Detailers, who can easily peal away the wax with our system of pressure and steam.
No matter what your carpet needs, the end result is the same: a clean, soft carpet free of stains.

meet a Detailer: marcell

He’s dedicated to reinventing your rooms.
satintouch quarterly: satintouch does everything from painting and cleaning for commercial and residential spaces, but for you, what kinds of jobs do you love doing?
marcell: I’m proud of every job that I’ve done for commercial and residential properties all around the state. But, I absolutely love carpet cleaning. It’s the last thing you see, but one of the first things you notice with your feet. Does it feel crunchy on my feet or soft? Then you look down. Is it clean? Is that a stain hiding over there. And, making sure that no one asks those questions about your space is my job, and one I’m proud to do.
STQ: Carpet cleaning sounds very difficult – especially when you walk into a room where who knows what kind of punishment the carpet’s received or what kind of stain is hiding around the corner.
M: Yeah, and that’s why I enjoy it so much – the challenge. I’ve seen all kinds of hard to clean stains like wax, red wine, Kool-Aid, and even mystery stains that to this day, I’m still not quite sure what it was, but was able to remove it. Thankfully, through my years of experience as a Detailer and the process we use with satintouch, I walk into those situations confidently, and with the right tools to get the job done.
STQ: You mention process and tools … what is that process and those tools, and how does it translate into your job cleaning carpets?
M: It’s all about walking in with the right tools. Like all Detailers, I only use the highest quality carpet cleaning solutions, finest brushes, high-powered vacuums. But, even with the best tools at a Detailers side, they need process. That’s where I lean on our Eye for Detail process to methodically prepare and clean a carpet. First we pre-treat the carpet, then brush it, and finally soften it by removing all traces of cleaning solution. Then for tough to get out stains, I rely on steam and pressure to transfer, not wipe or suck, the stain out of the carpet, while not damaging it.
STQ: And when someone sees you wearing a satintouch uniform, what do you want them to think?
M: First, a smile. Then, “Marcell cleaned and softened my carpet, and I can’t believe he was able to get that stain out!”